If you are a contact person on behalf of an affiliated institution, we process the following details in a so‑called “contact person card”:

First and last name
Role
Job title
Decision‑making authority
Preferred communication channels

When you, as a contact person, communicate with Npuls, we may also collect the following information:

The content of interactions with Npuls when these are related to the services or resources provided by Npuls. This may include information about participation in meetings, notes of telephone conversations, messages sent and received by e‑mail, the contents of submitted web forms and participation in events..

We use your contact details and the content of interactions to coordinate collaboration with institutions. This helps us to record and follow up agreements, to avoid contacting contact persons or institutions too frequently, and to carry out consistent and targeted relationship management. This enables us to run the Npuls programme effectively (legal basis for processing: legitimate interests).

In addition, we use these data to prepare reports aimed at improving our services and measuring the progress of initiatives (legal basis for processing: legitimate interests). These reports contain only aggregated information (at institution and sector level) and cannot be traced back to individual persons.

How long do we keep these data?
We retain your data for as long as you remain in contact with Npuls and an active relationship exists. If there is no contact for a period of 24 months, your data will be anonymised. This means that we remove your name, e‑mail address and telephone number from the contact person card and associated interactions so that the information can no longer be traced back to you. Npuls will then use the anonymised data only for the preparation of reports.

Privacy statement Npuls